Accessibility Statement
Our commitment to an inclusive digital experience
Last updated:
Our Commitment
Fortress Backup Power is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website and digital products. We believe that every visitor deserves a seamless, barrier-free experience when exploring our offerings.
Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines, published by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps us ensure that the site is accessible to blind users, users with low vision, users with motor impairments, and users with cognitive disabilities.
Features
We have implemented the following accessibility features across our website:
- Keyboard navigation throughout all interactive elements
- Sufficient color contrast ratios meeting WCAG AA requirements
- Descriptive alt text on all meaningful images
- Semantic HTML structure with proper heading hierarchy
- ARIA labels on interactive elements and landmark regions
- Responsive design optimized for all screen sizes and devices
Known Limitations
We are actively working to identify and resolve accessibility barriers across all areas of our site. Despite our best efforts, some content or functionality may not yet fully meet our accessibility standards. In particular, some third-party content embedded on our site — such as maps, payment processors, or external widgets — may not meet our standards, as we do not control those components directly. We are committed to working with our vendors to improve accessibility wherever possible.
Feedback & Contact
We welcome your feedback on the accessibility of the Fortress Backup Power website. If you experience any accessibility barriers, encounter content that is not accessible, or have suggestions for improvement, please reach out to us:
Email: [email protected]
Phone: 704-572-5068
We aim to respond to accessibility feedback within 2 business days.
Enforcement
If you are not satisfied with our response to your accessibility concern, you may contact the relevant enforcement body in your jurisdiction. In the United States, this may include the U.S. Department of Justice Civil Rights Division or the U.S. Access Board. We are committed to resolving all accessibility concerns in good faith and in a timely manner.